TERMS OF USE

GOLD LOTUS LLC

 

TERMS OF USE

 

Last Updated: 10/13/2017


 

Please read this Terms of Use Agreement (these "Terms" or this “Agreement”) carefully before using the www.goldlotus.us website (the "Site"), or any other service, application, product, or functionality belonging to, provided by, created by, or operated by Gold Lotus LLC ("Gold Lotus", the "Company", "us", "our", or "we") (together or individually, the "Service").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all Users, Vendors, and others who access, visit, or use the Service (each a “User” or “you”, and collectively, “Users”).

This Agreement, which incorporates by reference other provisions applicable to User’s use of the Service, sets forth the terms and conditions that apply to User’s use of Gold Lotus. By using Gold Lotus, each User agrees to comply with all of the terms and conditions hereof. The right to use Gold Lotus is specific to each User and is not transferable to any other person or entity.

 

Certain features, functionalities, tools, and solutions of the Service may be subject to additional guidelines, terms, or rules, which may be posted on the Service from time to time. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

THESE TERMS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SERVICE.  BY ACCESSING OR USING THE SERVICE, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT (ON BEHALF OF YOURSELF AND/OR THE ENTITY THAT YOU REPRESENT).  YOU MAY NOT ACCESS OR USE THE SERVICE OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD.  IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, YOU ARE NOT PERMITTED TO ACCESS OR USE THE SERVICE. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE.

 

  1. DEFINITIONS

  1. Vendor. any person or entity that has been featured, promoted, linked, or

registered on or through the Service by or through its’ legal representatives for commercial purposes, which may include without limitation offering, featuring, selling, or promoting products or services; acquiring or retaining customers; or increasing its business.

 

  1. User. Any person over 18 years of age or any legal entity who directly or

indirectly accesses, visits, or uses the Service, whether or not such person or entity has registered on the Service.


 

  1. ABOUT GOLD LOTUS

    1. 1Gold Lotus provides, among other things, products for retail sale. These products are natural, organic, green friendly body and skin care products.

 

    1. User communications occurring on the Service, including without limitation messages and emails may be read and/or moderated by Gold Lotus in accordance with the Privacy Policy and these Terms and as the Company, in its sole discretion, deems necessary and appropriate to prevent spam, inappropriate content, abusive practices, harassment, and/or other activities or content it deems harmful or inappropriate. Emails and other communications may not be sent to Vendors without the Company’s authorization. Inappropriate content may include without limitation solicitation and spam.

 

    1. By accessing or using the Service, each User acknowledges and understands that Gold Lotus does not:

 

      1. recommend or endorse any specific product or service; nor does Gold Lotus endorse or approve any other information that may be mentioned, written, linked, or featured on or through the Service by Gold Lotus and/or any User, User, Vendor, or third party. Each User’s reliance on any such information or any other information that may be provided by or through the Service; a Gold Lotus employee; Vendor; or any third-party site, application, service provider, or other party that may be linked to or accessed through the Service; and /or any other party featured or appearing on the Service is solely at the User’s  own risk. Any and all information accessed through the Service is provided "AS IS" and without any warranty, either expressed or implied, including, without limitation any implied warranty of safety, merchantability, or fitness.

 

      1. inspect, participate in, confirm, certify, guarantee, or approve any bonus, offer, promotion, or loyalty program that may be offered or promoted by or through any Vendor or User;

      2. examine, determine, or warrant the competence of any Vendor, or service provider that may be listed on or through the Service.

      3. affirm, inspect, certify, or warrant that the competence, adequacy, qualification, or licensure of any Vendor or its respective facilities. Under no circumstances should the Service be used to verify the credentials of any Vendor, product, service,  or facility. Use of the Service to locate, contact, or receive offers, products, or services from a Vendor is entirely voluntary and will not give rise to any liability against Gold Lotus. In no event shall Gold Lotus be liable for damages to any User of any Vendor.

 

    1. Gold Lotus does not guarantee results. Users may submit reviews of Vendors, products, or services; however, such reviews do not constitute a guarantee, warranty, or prediction regarding the quality, fitness, safety, or outcome of any future service or product offered or purchased by or through such Vendor. Gold Lotus  bears no responsibility or liability of any kind whatsoever for any content that is generated or posted by any User of Vendor (“User-Generated Content”) or for any advice or information you encounter on or through the Service, and any use or reliance on User-Generated Content is solely at your own risk.

 

    1. By accessing or using the Service, each User acknowledges and understands that:

      1. Users are solely responsible for any and all information they provide on the Service, including without limitation shared photos, reviews, recommendations, and opinions posted on or through the Service. It is the duty of Users to use proper language and refrain from using slang, offensive, or slanderous words. Users are not permitted to post illicit material, nor to apologize for crimes, discourses of hatred or prejudice, failing to respond civilly and criminally for such acts.

      2. Users are solely responsible for the payment method used on or through the Service for the purchase of products, services, or promotions, and for refraining from perpetrating, performing, participating in, promoting, or enabling  any type of fraud.

 

    1. Each Vendor hereby affirms, agrees, and warrants that such Vendor:

 

  1. is legally authorized, properly licensed, and competent to provide the products, services, and/or offers, as described, advertised, promoted, or otherwise on or through the Service.

  2. is fully responsible for the selling of products and/or services exactly as disclosed or described on the Service, and will solely bear any and all civil and criminally liability relating to or arising from any failure, fault, omission, malfeasance, or claim arising or related to any of its product, services, offers, Vouchers, or customers.

  3. is solely responsible for complying with all applicable laws and regulations under no circumstances will Gold Lotus be liable for any non-compliance with any obligation by Vendors, in relation to such Vendor’s use of or activities conducted on or through the Service.

 

    1. Payment and/or purchase of products.

 

      1. Gold Lotus Is Not A Party To Contracts. Users may contract with Vendors on or through the Service. Such contracts are solely between the Vendors and the User. Gold Lotus is not and will not be a party to any contracts between or among Users and Vendors that are submitted through our Service unless otherwise expressly agreed by Gold Lotus in a separate written agreement between such Vendor and User.

 

      1. The User sees the products disclosed by the Vendors and acquires according to the interest, being aware that the acquisition will be subject to the approval of the operator of your credit card.

 

      1. The Vendors will not be able to provide or offer products identical to those offered through Gold Lotus at a lower prices or values than those made available on or through the Service.

 

      1. If payment is made by credit or debit card, the Users may purchase the Products unless otherwise stated on the Service.

 

      1. After validating the acquisition and payment, the tool will send a confirmation email. In addition, confirmation of purchase of products will be stored in the User's account.

 

      1. The User should carefully check the product (such as product details or event details, day, time, quantities, location) prior to confirmation of purchase.

 

      1. Gold Lotus does its best to describe every item, product, and service offered on or through the Service  as accurately as possible. It does not warrant that any product or service specifications or pricing listed on or through the Service is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications of any product or service, each User shall have the right to refuse or cancel any orders in its sole discretion. If such User’s  credit card or other payment account is or was charged prior to cancellation, the User should request  a credit to its account in the amount of the charge (please note that additional terms may apply on a case by case basis). If a product purchased from or through the Service is not as described, your sole remedy is to return it in unused condition, complete and undamaged, in the product’s original packaging.

 

      1. Only after confirmation of full payment is received for the relevant product, service, or promotion, the User may expect delivery of goods.

      2. the value of any products, offers, or services may include as legally required and/or at the sole discretion of the Company, applicable taxes and fees to allow the Company to operate and make available the Service. Such rates and fees may vary for each product, service, offer, or promotion, depending on various factors such as, among other factors and without limitation, the location of the product, the value acquired, third-party fees, and the laws and regulations of the relevant jurisdiction. Gold Lotus may, in its sole discretion, exempt, pay, or discount such fees.

 

      1. The payment processing services on the Service are provided by a third-party payment processor (the “Payment Processor”) and are subject to the the terms, policies, and conditions of that Payment Processor, including without limitation its privacy policy and terms of service or terms of use, collectively, "Payment Processor Agreements"). By agreeing to these Terms of Use or continuing to operate as a Vendor on the Service, you accept the Payment Processor Agreement, which may be amended by the Payment Processor  from time to time. As a condition of Gold Lotus's use of payment processing services through Payment Processor, you agree to provide Gold Lotus with accurate and complete information about you and/or your company and you authorize Gold Lotus to share that information, as well as any transaction related information regarding your use of payment processing services provided by Payment Processor.

 

2.8  Gold Lotus Settings

The User is aware that the default setting of the Service  is public and that all activities may be visible to other Users.  At any time, the User can change its settings by accessing the account settings and privacy in the settings menu. Thus, a User can adjust the privacy and navigation settings in the Service

 

  1. ACCOUNTS

    1. Account Creation.  All Users must register for an account ("Account") and provide the information required in the account registration form.  You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Service.  Company may suspend or terminate your Account in accordance with this Agreement.

    2. Account Responsibilities.  You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account.  You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security.  Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. You are solely responsible for all activities that occur under your account, password and username whether or not you authorized the activity. You are solely responsible for maintaining the confidentiality of your password and for restricting access to your device(s) so that others may not access any password protected portion of our sites or applications using your name, username, or password. The Company will not be liable for any loss or damage of any kind to you or any third party arising from your inability or failure for any reason to comply with this Section.

    3. No Reliance on User-Generated Content. For the avoidance of doubt, User-Generated Content posted on or through the Service, such as blog posts, articles, or videos, is provided for informational purposes only, with no assurance that such User-Generated Content is true, correct, recommended, or accurate.

    4. No Liability for User Interactions. Gold Lotus may monitor communications and interactions on Service. Any liability, loss, or damage that results from any interactions among Users, Users, and/or Vendors, including, without limitation, any postings that you input or receive through your use of the Service is solely your responsibility. At our discretion, we may monitor and/or record your general interactions with the Service, though we will not monitor or record the specific details of such interactions.

If any information that you provide, or if we have reasonable grounds to suspect that any information that you provide, is false, inaccurate, outdated or incomplete, or violates this section, or any applicable law, we may suspend or terminate your account. We also reserve the more general and broad right to terminate your account or suspend or otherwise deny you access to it or its benefits all in our sole discretion, for any reason, and without advance notice or liability.
 

  1. ACCESS TO THE SERVICES

    1. License.  Subject to the terms and conditions of this Agreement, the Company grants you a limited, nonexclusive and nontransferable license to the extent necessary and required to access, explore, and otherwise use this Service.  

    2. Certain Restrictions.  The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Service, whether in whole or in part, or any content displayed on the Service; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Service; (c) you shall not access the Service in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Service may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means.  Unless otherwise indicated, any future release, update, or other addition to functionality of the Service shall be subject to these Terms.  All copyright and other proprietary notices on the Service (or on any content displayed on the Service) must be retained on all copies thereof.

    3. Modification.  Company reserves the right, at any time, to modify, suspend, or discontinue The Service (in whole or in part) with or without notice to you.  You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Service or any part thereof.

    4. No Support or Maintenance.  You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Service, unless Company explicitly agrees to provide such support and maintenance services in a separate definitive written agreement between you and Company, which has been signed by you and Company.

    5. Ownership.  Excluding any User Content that you may provide (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, on the Service and its content are owned by Company or Company’s suppliers as the case may be.  Neither these Terms, nor your access to the Service, shall be deemed to transfer to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 4.1. Company and its suppliers reserve all rights not granted in these Terms.  There are no implied licenses granted under these Terms.

    6. Fees & Payment. Gold Lotus reserves the right to charge fees and to require payment of such fees for any or all Services used by you.  You agree to pay all applicable fees in connection with Services selected by you. Company reserves the right to change its prices and to institute new fees and other charges at any time and may, at its discretion, provide notice via email or posted on the Service. Your use of the Services following such notification constitutes your acceptance of any new or increased charges and or fees. Any fees paid hereunder are nonrefundable.

  2. USER CONTENT

    1. User Content.  "User Content" means any and all information and content that a User submits to, or uses with, the Service (e.g., content in the User’s profile or postings).  You are solely responsible for your User Content.  You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.  You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy.  You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by Company.  Because you alone are responsible for your User Content, you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy.  Company is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice.  You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.

    2. License.  You hereby grant (and you represent and warrant that you have the right to grant) to Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your User Content in the Service.  You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.

    3. Acceptable Use Policy.  The following terms constitute our "Acceptable Use Policy":

      1. You agree not to use the Service to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

      2. In addition, you agree not to: (i) upload, transmit, or distribute to or through the Service any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Service unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii)  use the Service to harvest, collect, gather or assemble information or data regarding other Users, including email addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Service, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Service (or to other computer systems or networks connected to or used together with the Service), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Service; or (vi) use software or automated agents or scripts to produce multiple accounts on the Service, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Service (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Service for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).

    4. Enforcement.  Company reserves the right (but has no obligation) to review any User Content, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 9, and/or reporting you to law enforcement authorities.

    5. Feedback.  If you provide Company with any feedback or suggestions regarding the Service, or any product, service, Vendor, or offer listed, linked, accessed, offered, promoted, or sold on or through the Service ("Feedback"), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate.  Company will treat any Feedback as non-confidential and nonproprietary.  You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

  3. INDEMNIFICATION

You agree to indemnify and hold the Company (and its officers, employees, agents, and affiliated entities) harmless, including costs and legal fees, from any claim or demand made by any third-party due to or arising out of (a) your use of the Service, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your User Content.  Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.  You agree not to settle any matter without the prior written consent of Company.  Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

  1. THIRD-PARTY LINKS & ADS; OTHER USERS

    1. Third-Party Links & Ads.  the Service may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, "Third-Party Links & Ads").  Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads.  To the extent that Company may provide access to Third-Party Links & Ads, Company provides access to such Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to any such Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any Third-Party Links & Ads, the applicable third party’s terms and policies apply to your use thereof, including such third party’s privacy, terms of use, and data gathering practices. You are solely responsible for conducting the research and investigation that you deem necessary and appropriate prior to using such Third-Party Links & Ads and prior to proceeding with any transaction in connection with such Third-Party Links & Ads.

    2. Other Users.  Each user of the Service is solely responsible for any and all of its own User Content.  Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others.  We make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content.  Your interactions with other users of the Service are solely between you and such users.  You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions.  If there is a dispute between you and any user of the Service, we are under no obligation to become involved.

    3. Release.  By accessing or using the site, you hereby release and forever discharge the Company (and our officers, employees, agents, affiliates, successors, and assigns) from, and hereby expressly waive and relinquish, each and every past, present, and future dispute, claim, controversy, demand, right, obligation, liability, action, and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Service (including any interactions with, or act or omission of, other users of the Service or any Third-Party Links & Ads).  

    4. Privacy.  You acknowledge and confirm that you have read Gold Lotus’s Privacy Policy, the terms of which are incorporated by reference herein, and agree that the terms of Gold Lotus’s Privacy Policy are reasonable. You consent to the use of your personal information by Gold Lotus and/or its third-party providers, s, and affiliates in accordance with the terms of and for the purposes set forth in the Privacy Policy.

  2. DISCLAIMERS.  

    1. DISCLAIMER. Gold Lotus DOES NOT OFFER ADVICE REGARDING THE SUITABILITY OR APPROPRIATENESS OF ANY SERVICES OR OFFERS MADE AVAILABLE THROUGH THE SERVICE. Gold Lotus AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND AFFILIATES, EXPRESSLY DISCLAIM ANY AND ALL RESPONSIBILITY AND LIABILITY ARISING FROM: (A) YOUR USE OF OR RELIANCE UPON THE SERVICE OR THE INFORMATION THAT IS MADE AVAILABLE ON OR THROUGH THE SERVICE, (B) ANY AND ALL SERVICES RENDERED BY ANY THIRD-PARTY PROVIDER, SERVICE PROVIDER, VENDOR, OR AFFILIATE FEATURED ON THE SERVICE, OR (C) ANY CLAIMS THAT MAY DIRECTLY OR INDIRECTLY RESULT FROM YOUR RELIANCE UPON OR USE THEREOF.

 

    1. SERVICE DISCLAIMERS THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NONINFRINGEMENT.  WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.  IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY DAYS FROM THE DATE OF FIRST USE. THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU IF YOU RESIDE IN A STATE THAT DOES NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES.

 

  1. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR VENDORS S OR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  ACCESS TO, AND USE OF, THE SERVICE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.  

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF $50. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.  YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.   

  1. REFUND AND RETURN POLICY

Our Refund and Return Policies (our “Refund Policy”) are incorporated by reference and form part of this Agreement.  You may view the complete Refund Policy at any time at: Gold Lotus Refund And Returns Policies.

 

Please be advised that you have 7 business days from the date that you have received your order to submit in a “Defective Item Claim”. Upon approval of your defective item claim by our customer service staff, your refund (minus shipping charges) will be processed within approximately 7 business days from receipt of the returned Merchandise. No goods will be accepted for return without prior authorization.

 

This policy is applicable to purchases made ONLY at www.goldlotus.us. If your purchase was not made at www.goldlotus.us please contact the retailer from whom you purchased the item(s). The return policy of that retailer applies and any returns must go through them.

 

You will receive an e-mail which confirms your refund amount and which affirms that your refund will be credited to the payment account that was used to make the original purchase of the Merchandise on the Service. Refund times will depend on the bank, payment processor, or credit card company’s policies.

 

You will be responsible for payment of any shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Return Process for Defective Items

 

If you receive a defective item, you must first contact Gold Lotus via e-mail at returns@goldlotus.us and include “Defective Item Returns Request + Order Number” in the Subject Line of the email.  Defective Item return requests must include the order number, a copy of the invoice, proof of purchase, photo images of the item(s), a description of the defective item, and the reason for the return.  Your feedback helps us as we forward this information directly to the manufacturers, suppliers, and brand owners. Regretfully, Gold Lotus will not issue any refunds that do not comply with the foregoing procedure.

 

All returns must be shipped to:

 

Gold Lotus LLC

ATTN: Returns Department

44-70 21st Street, Suite 305 

Long Island City, NY 11101

 

  1. TERM & TERMINATION

Subject to this Section, these Terms will remain in full force and effect while you use the Service.  We may suspend or terminate your rights to use the Service (including your Account) at any time for any reason at our sole discretion, including for any use of the Service in violation of these Terms.  Upon termination of your rights under these Terms, your Account and right to access and use the Service will terminate immediately.  You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases.  Company will not have any liability whatsoever to you for any termination of your rights under these Terms.  The following sections of this Agreement will survive any termination of this Agreement: 2.3, 2.5, 2.6, 2.7, 3.3, 3.4, 4.2, 4.5, 4.6, 5.5, 6, 7, 8, 9, 10, 11, 13 and 14.

 

  1. COPYRIGHT POLICY

Company respects the intellectual property of others and asks that users of our Service do the same.  In connection with our Service, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our online Service who are repeat infringers of intellectual property rights, including copyrights.  If you believe that one of our users is, through the use of our Service, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to our designated Company:

  1. your physical or electronic signature;

  2. identification of the copyrighted work(s) that you claim to have been infringed;

  3. identification of the material on our services that you claim is infringing and that you request us to remove;

  4. sufficient information to permit us to locate such material;

  5. your address, telephone number, and email address;

  6. a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

  7. a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

 

Please note that, any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

 

  1. TERMS OF SALE

By using the Service, purchasing products or services from Company’s partners or vendors; or by participating in other programs or promotions that have been offered, accessed, or made available to Users through the Service, you agree to the Terms of Sale outlined in this section.

13.1  Gold Lotus is not liable or responsible for any claims relating to the products or services offered by third parties on or through the Service. In the case of any offer, service, or product. You acknowledge that Gold Lotus may change pricing of any product, service, or promotion at any time in its sole discretion and without notice.

13.2  You acknowledge and understand that Company is not a health or wellness provider and does not, will not, and cannot refer, recommend, or endorse any specific health or wellness-related professional services, products, or procedures that may be advertised on or through the Service. Information provided on or through the Service is not a substitute for professional advice, including without limitation, medical, nutrition, dental, orthodontic, chiropractic, or psychological advice, diagnosis, or treatment. Company advises all Users to always seek advice from a medical doctor or other qualified health provider regarding any questions or issues regarding medical, health, dental, and wellness matters. Company reminds you that you should never delay, ignore, or disregard the advice of a qualified medical professional relating to your health due to anything you have read on the Service.  Company may, in its sole discretion, may also refuse to process a purchase, may cancel a purchase, or may limit quantities, shipment, or delivery to particular addresses to comply with applicable law or to respond to a case of misrepresentation, fraud, or known or potential violations of the law or these Terms.   If, between the time when an order is placed and the time when it is processed, an offer, product, experience, or service becomes unavailable, Company will either cancel or refrain from processing the order and may notify you by email.

13.3  Gold Lotus does not guarantee that it offers the lowest rates or prices, nor does the Company provide any guarantees against pricing errors. Company reserves the right to cancel or decline to process any order for any reason, including without limitation in instances where the price was incorrectly posted or printed on the Service. If this occurs, Company will attempt to notify each affected User via email. The Company reserves the right, but shall not be obligated, to correct any pricing error for any product, service, experience, or promotion on or through the Service.

13.4 From time to time, Company may offer or provide vouchers, coupons, or promotional offers (collectively, “Vouchers”).  Vouchers may be included on or through the Service, and are redeemable for specific items, goods, or services that are provided by its partners, sponsors, Vendors, or other third parties (each a “Voucher Vendor”).  Each Voucher Vendor is solely responsible for: (a) redeeming any Voucher; (b) ensuring the quality of all goods or services that it provides to Users; and (c) any and all injuries, illnesses, damages, claims, liabilities, and costs (“Liabilities”) that a User may incur or suffer, in full or in part, regardless of whether related to such User’s use of, redemption of, or reliance upon a Voucher. You expressly waive any claims against and release Gold Lotus from any and all Liabilities arising from, due to, or relating to any act or omission of a Voucher Vendor in connection with a Voucher or any products, services, or experiences a Vendor provides in connection with such Voucher.  By purchasing, viewing digitally, printing, accepting, using, or attempting to use any Voucher, you acknowledge and agree to the terms printed, included, referenced, or posted on the Voucher as well as any deal or price related terms that may be advertised on or in relation to the Voucher at the time of purchase. These Terms and, specifically, this Section apply to any and all Vouchers that the Company provides to its members, or makes available in any way on or through the Service, unless and except where a particular Voucher contains language that explicitly states otherwise, and except as otherwise required by applicable law. In the event of a conflict between this Section and the language included on a Voucher, the Voucher will control. Any and all attempts to redeem any Voucher in violation of these Terms will render such Voucher void immediately.

For the avoidance of doubt, the Vendor or Voucher Vendor, and not the Company, is the sole issuer of the Voucher. Unless required by law, Vouchers are not redeemable for cash, nor are they available or authorized for resale by an User or other party. Any and all unauthorized or unlawful reproduction, resale, modification, donation, gift, or trade of any Voucher is prohibited and shall immediately void such Voucher.

 

  1. GENERAL

    1. Changes.  These Terms are subject to occasional revision by the Company at any time and in its sole discretion, and if we make any substantial changes, we may notify you by sending you an email to the last email address you provided to us (if any), and/or by prominently posting notice of the changes on our Service.  You are responsible for providing us with your most current email address.  In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice.  Any changes to these Terms will be effective upon the earlier of thirty calendar days following our dispatch of an email notice to you (if applicable) or thirty calendar days following our posting of notice of the changes on our Service.  These changes will be effective immediately for new users of our Service.  Continued use of our Service following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

    2. Dispute Resolution. Please read this Arbitration Agreement carefully.  It is part of your contract with Company and affects your rights.  It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

      1. Applicability of Arbitration Agreement.  All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with the Terms or the use of any product or service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement.  Unless otherwise agreed to, all arbitration proceedings shall be held in English.  This Arbitration Agreement applies to you and the Company, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.

      2. Notice Requirement and Informal Dispute Resolution.  Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute ("Notice") describing the nature and basis of the claim or dispute, and the requested relief.  A Notice to the Company should be sent to: Gold Lotus, Attn: Legal Department, 116-30 Springfield Boulevard, Suite 1107, Cambria Heights, N.Y. 11411. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally.  If you and the Company do not resolve the claim or dispute within thirty days after the Notice is received, either party may begin an arbitration proceeding.  The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.

      3. Arbitration Rules.  Arbitration shall be initiated through the American Arbitration Association ("AAA"), an established alternative dispute resolution provider ("ADR Provider") that offers arbitration as set forth in this section.  If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider.  The rules of the ADR Provider shall govern all aspects of the arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with the Terms.  The AAA Consumer Arbitration Rules ("Arbitration Rules") governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879.  The arbitration shall be conducted by a single, neutral arbitrator.  Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief.  For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules.  Any hearing will be held in a location within 100 miles of your residence, unless you reside outside of the United States, and unless the parties agree otherwise.  If you reside outside of the U.S., the arbitrator shall give the parties reasonable notice of the date, time and place of any oral hearings. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.  If the arbitrator grants you an award that is greater than the last settlement offer that the Company made to you prior to the initiation of arbitration, the Company will pay you the greater of the award or $2,500.00.  Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.

      4. Additional Rules for Non-Appearance Based Arbitration.  If non-appearance based arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration.  The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.

      5. Time Limits.  If you or the Company pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.

      6. Authority of Arbitrator.  If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and the Company, and the dispute will not be consolidated with any other matters or joined with any other cases or parties.  The arbitrator shall have the authority to grant motions dispositive of all or part of any claim.  The arbitrator shall have the authority to award monetary damages, and to grant any nonmonetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms.  The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded.  The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.  The award of the arbitrator is final and binding upon you and the Company.

      7. Waiver of Jury Trial.  THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement.  Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in a court and are subject to very limited review by a court.  In the event any litigation should arise between you and the Company in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND THE COMPANY WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.

      8. Waiver of Class or Consolidated Actions.  ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.  

      9. Confidentiality.  All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential.  The parties agree to maintain confidentiality unless otherwise required by law.  This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

      10. Severability.  If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.

      11. Right to Waive.  Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted.  Such waiver shall not waive or affect any other portion of this Arbitration Agreement.

      12. Survival of Agreement.  This Arbitration Agreement will survive the termination of your relationship with Company.  

      13. Small Claims Court.  Notwithstanding the foregoing, either you or the Company may bring an individual action in small claims court.

      14. Emergency Equitable Relief.  Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration.  A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.

      15. Claims Not Subject to Arbitration.  Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark or trade secrets shall not be subject to this Arbitration Agreement.

      16. Courts.  In any circumstances where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within Travis County, Texas, for such purpose

    3. Export. the Service may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.

 

    1. Electronic Communications.  The communications between you and Company use electronic means, whether you use the Service or send us emails, or whether Company posts notices on the Service or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hard copy writing. The foregoing does not affect your non-waivable rights.

    2. Third Party Rights. The provisions contained herein pertaining to disclaimers, exclusion of warranty, limitation of liability, and indemnification are for the benefit of Gold Lotus and its officers, directors, employees, agents, representatives, affiliates, third party providers, and Vendors. Each of these parties shall have privity of contract with respect to such terms to the extent necessary to assert and enforce these provisions directly against you on its own behalf.

    3. Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Service. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word "including" means "including without limitation".  If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  For the avoidance of doubt, the relationship between any Vendor and Company is that of an independent contractor, and neither party is an agent or Vendor of the other. The relationship between Gold Lotus and each Vendor will be that of independent contractor, and neither of us nor any of our respective officers, agents or employees will be deemed, held, or construed to be Vendors, joint venturers, fiduciaries, employees, or agents of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Company may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees.

    4. Headings. The headings used in this Agreement are included for convenience only and shall not limit or otherwise affect the terms and conditions herein, nor the shall they limit, influence, or otherwise affect the interpretation of the terms and conditions contained herein.

    5. Severability. The terms and conditions contained herein shall be deemed severable. In the event any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

    6. Copyright/Trademark Information.  Copyright © 2017 Gold Lotus LLC. All rights reserved.  All trademarks, logos and service marks ("Marks") displayed on the Service are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

    7. Taxes. You acknowledge and understand that Company’s prices, fees, and other charges do not include any taxes which may be applicable to your purchase and or use of the Service. For the avoidance of doubt, the term "Taxes" means all taxes, levies, imposts, duties, fines or similar governmental assessments imposed by any jurisdiction, country or any subdivision or authority thereof including, but not limited to federal, state or local sales, Value-Added Tax ("VAT"), Goods and Services Tax ("GST"), use, property, excise, service, transaction, privilege, occupation, gross receipts or similar taxes, in any way connected with this Agreement or agreement required hereunder, and all interest, penalties or similar liabilities with respect thereto, except such taxes imposed on or measured by a party’s net income. All prices, fees and other charges payable under this Agreement or agreement ancillary to or referenced by this Agreement, shall not include any Taxes. You agree to bear and be responsible for all such Taxes. You shall make all payments required without deduction of any Taxes, except as required by law, in which case the amount payable shall be increased as necessary so that after making any required deductions and withholdings, Company receives and retains (free from any liability for payment of Taxes) an amount equal to the amount it would have received had no such deductions or withholdings been made. If you are a tax-exempt entity or claims exemption from any Taxes under this Agreement, you shall provide a certificate of exemption upon execution of this Agreement and, after receipt of valid evidence of exemption, Company shall not charge you any Taxes from which it is exempt. Without limiting the foregoing, all references to payments made in this Agreement are exclusive of any VAT, GST or other consumption taxes (collectively, "VAT") chargeable and where required by law, VAT shall be itemized at the rate applicable, if any, and paid in addition thereto. You shall communicate to Company your VAT identification number(s) attributed by (i) the country where you have established your business, and/or (ii) any other country where you have established a fixed establishment, to which the Services under this Agreement are provided. Company shall consider the Services under this Agreement to be for your business use and provided to the location(s) of you in accordance with the provided VAT identification number(s). You shall comply with all applicable tax laws and regulations, and you shall provide Company all necessary assistance to facilitate the recovery or refund of any VAT paid by Company in relation to the Services to the respective government or authority. You hereby agree to indemnify Company for any Taxes and related costs paid or payable by Company attributable to Taxes that would have been your responsibility under this section if invoiced to you. You shall promptly pay or reimburse Company for all costs and damages related to any liability incurred by Company as a result of your noncompliance or delay with its responsibilities herein. Your obligation under this Section shall survive any termination or expiration of this Agreement.

 

    1. Contact Information:

Gold Lotus LLC

Attn: Legal Department

44-70 21st Street, Suite 305

Long Island City, N.Y. 11101

E-mail contact is legal@goldlotus.us

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